The Facebook-owned social media giant has ramped up existing partnerships with some of the biggest names in Indian banking — HDFC Bank, ICICI Bank, Kotak Mahindra Bank, Axis Bank and RBL Bank. The service is taking off with banks seeing engagements in millions as a nationwide lockdown to curb the spread of the pandemic has caused most branches to remain accessible only for select services.source https://economictimes.indiatimes.com/industry/banking/finance/banking/banking-whatsapp-a-win-win-partnership/articleshow/76329420.cms
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