“We have tweaked the model and changed it to e-mudra," Kumar said. "Some parameters are changed and now the NPA ratio has reduced to 10% in new loans. The entire process is now end-to-end digitised," he said in a video call with businessmen, organised by the Bharat Chamber of Commerce .source https://economictimes.indiatimes.com/industry/banking/finance/banking/nearly-15-per-cent-of-state-bank-of-indias-mudra-loan-portfolio-turned-bad/articleshow/76448039.cms
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