Sitharaman asserted that there is no point in banks claiming that they have pan-India presence when in some pockets, where Hindi does not work, their executives still need to learn native language to serve the customers.source https://economictimes.indiatimes.com/industry/banking/finance/banking/fm-nirmala-sitharaman-asks-banks-to-prepare-cadre-of-officials-well-versed-in-local-languages-to-better-serve-customers/articleshow/78432977.cms
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