“The requests will be registered with a unique reference number and through SMS, customers will be informed to visit their respective Indian Bank Branches with required documents for completion of restructuring process,” the public sector lender said in a statement.
source https://economictimes.indiatimes.com/industry/banking/finance/banking/indian-bank-follows-sbi-sets-up-portal-to-restructure-retail-loans/articleshow/78686010.cms
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