The private sector insurer said its claim settlement ratio also touched an all-time high at 99.35 per cent during the year. It represents the ratio of the number of claims paid against the number of claims filed during a particular time frame.
source https://economictimes.indiatimes.com/industry/banking/finance/insure/max-life-insurances-death-claim-settlement-jumps-33-to-rs-885-crore-in-fy21/articleshow/83541190.cms
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