Due to the freeze, those customers could not transfer any fund to other accounts but could receive cash. A small number of remaining ones, according to the bank, will be completed soon within the next few hours. About two and half years ago, the central bank had ordered the bank to temporarily hold all digital launches and new sourcing of credit card customers.
source https://economictimes.indiatimes.com/industry/banking/finance/banking/how-a-display-error-hit-hdfc-banks-chennai-branch/articleshow/91874984.cms
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