"We first identified the areas for transformation like Advances, HR, Technology and Customer experience and completed the task successfully. Our entire KBL staff today is repositioned as a sales and marketing team."
source https://economictimes.indiatimes.com/industry/banking/finance/banking/collaboration-between-banks-fintechs-will-be-a-win-win-game-mahabaleshwara-ms-md-ceo-karnataka-bank/articleshow/92395670.cms
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