Sunday, November 19, 2023

BANKING

Banks must provide customers with facilities of a website, phone banking, SMS, email, IVR and a dedicated toll-free helpline for reporting unauthorised transactions as well as loss/theft of payment instruments such as cards. They should also be given the facility to report these to the home branch.

from Banking/Finance-Industry-Economic Times https://ift.tt/dXklwA9
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