Complaints against banks and NBFCs surged by about a third in FY24 as the RBI focused on improving consumer grievance mechanisms. Nearly a million complaints were recorded, a sharp increase from the previous fiscal's 700,000. Private sector banks saw a 37% rise in complaints, while public sector banks experienced a 10% increase.
from Banking/Finance-Industry-Economic Times https://ift.tt/kXYCNZq
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