Observing that consumers have to often pay convenience fee on payments made through digital mode, the report said, "RBI should refrain from creating an environment where, for pull payments initiated by merchants (effected by acquirer banks/payment aggregators (PAs) on behalf of merchants), the acquirer banks/PAs charge the consumers."source https://economictimes.indiatimes.com/industry/banking/finance/annual-budgetary-support-of-rs-2500-cr-needed-to-support-cashless-payments-via-bhim-upi-report/articleshow/79645309.cms
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