The regulator noted that there are reports of certain network providers (hospitals) charging high rates and insisting on cash payments from the policyholders for providing treatment to COVID-19 infected patients despite having cashless arrangement with insurers.
source https://economictimes.indiatimes.com/industry/banking/finance/insure/irdai-ask-insurers-to-ensure-expeditious-settlement-of-covid-19-claims/articleshow/82220314.cms
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