Up until now, this was not allowed; the senior citizen would have to visit the post office branch to make withdrawals/close accounts, make premature withdrawals from post office schemes. Given below is the procedure that needs to be followed by the senior citizen to nominate an authorized person on their behalf.
source https://economictimes.indiatimes.com/industry/banking/finance/banking/senior-citizens-can-withdraw-money-from-scss-ppf-etc-via-authorized-person-heres-how/articleshow/85293648.cms
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