Approximately 4,000 respondents were surveyed by McKinsey as part of a global report, which came at a time when digitalisation is growing and a slew of 'neo-banks' are coming up.
source https://economictimes.indiatimes.com/industry/banking/finance/banking/survey-finds-over-two-thirds-of-customers-willing-to-switch-to-digital-only-bank/articleshow/86482860.cms
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