The most impactful outcome of Covid has been the acceleration of digital claims. The entire process, right from claims intimation, to processing to settlement is now becoming completely digital, bringing in a lot of ease and convenience to all stakeholders.source https://economictimes.indiatimes.com/industry/banking/finance/insure/covid-has-transformed-the-entire-insurance-ecosystem-shanai-ghosh-ed-ceo-edelweiss-general-insurance-egi/articleshow/92674966.cms
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