Defending the state-run banks' performance, she said one has to look at different parameters like financial inclusion and connecting up with the masses while assessing a lender's performance and not from investors' favourites like cost to income ratio.
source https://economictimes.indiatimes.com/industry/banking/finance/banking/let-psb-chiefs-serve-till-70-years-like-private-banks-former-sbi-chief-arundhati-bhattacharya/articleshow/93058289.cms
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