In a recent circular, IRDA has put the onus of taking steps against medical establishments for deficiency in service on the insurer, the official said. There has been a sharp spike in complaints post COVID-19 outbreak that private hospitals are demanding huge advance before admission even from patients having cashless medical insurance.source https://economictimes.indiatimes.com/industry/banking/finance/insure/onus-to-take-action-against-hospitals-denying-cashless-service-on-insurers-irda/articleshow/77548677.cms
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