The penalty has been slapped on the insurer post an on-site inspection by the Insurance Regulatory and Development Authority of India (Irdai) during January 15-25, 2018, followed by response from the insurer in November 2020 and personal hearing of the company's key personnel's in Janaury 2021.
source https://economictimes.indiatimes.com/industry/banking/finance/insure/irdai-slaps-rs-17-lakh-fine-on-future-generali-for-violating-certain-regulations/articleshow/82036400.cms
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