Even before the COVID-19 outbreak, the Indian banking industry had been undergoing a paradigm shift from traditional ways of banking with digital technology powering this change, its Managing Director and CEO Mahabaleshwara M S said.
source https://economictimes.indiatimes.com/industry/banking/finance/banking/karnataka-bank-targets-over-rs-1-42-lakh-cr-biz-turnover-in-fy22-says-digital-the-way-forward/articleshow/81875679.cms
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