Over the past year, microfinance institutions (MFIs) have streamlined their processes, trained field staff on COVID-appropriate behaviour and in dealing with lockdowns, and focussed on digitisation, and these steps will help them in managing any kind of situation, Microfinance Institutions Network (MFIN) CEO Alok Misra said.source https://economictimes.indiatimes.com/industry/banking/finance/mfis-better-prepared-to-deal-with-disruptions-due-to-rising-covid-19-cases-mfin-ceo/articleshow/82106660.cms
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