The regulator said that after receiving a complaint from a whistle blower it had conducted a examination in the marketing and sale of third-party non-financial products to the bank’s auto loan customers. The regulator said that it had found that the bank was in contravention of regulatory directions.
source https://economictimes.indiatimes.com/industry/banking/finance/banking/rbi-imposes-rs-10-crore-penalty-on-hdfc-bank-for-irregularities-in-auto-loan-book/articleshow/83038385.cms
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