Sunday, September 19, 2021

View: Dear RBI, don’t make digital payments difficult for consumers

The RBI, despite right intent, should avoid making decisions on behalf of consumers, and allow them choice and real agency. Consumers should be free to choose the modes of making digital payments, the amount which they are comfortable in transacting without additional authentication, and whether to securely store card details with merchants or not.

source https://economictimes.indiatimes.com/industry/banking/finance/banking/view-dear-rbi-dont-make-digital-payments-difficult-for-consumers/articleshow/86357889.cms

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