The bank's retail customer will be asked to fill their account number on the relevant segment on the bank's website. After keying in the requisite information, customers will get to know their eligibility and receive a reference number.source https://economictimes.indiatimes.com/industry/banking/finance/banking/sbi-launches-e-facility-for-restructuring-of-retail-loans-for-borrowers-affected-by-covid-19-stress/articleshow/78241299.cms
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