“The industry also needs to stop postponing the inevitable and kicking the can down the road,” Kotak said. “Upfront action with an eye on enduring, sustainable growth, not swayed by quarterly, short-term results is a must for the future of a healthy Indian financial sector.”source https://economictimes.indiatimes.com/industry/banking/finance/banking/customer-focus-and-digital-first-are-the-keys-to-survival-and-growth-uday-kotak/articleshow/84862021.cms
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